Home > ICLICKNPRINT > Customer Feedback > MY TEMPLATE SHOWS A PROPER PAGE SIZE BUT WHEN IT PRINTS IT IS OFF CENTER AND DOESN'T PRINT THE TEMPLATE AS SHOWN

MY TEMPLATE SHOWS A PROPER PAGE SIZE BUT WHEN IT PRINTS IT IS OFF CENTER AND DOESN'T PRINT THE TEMPLATE AS SHOWN

Sep 15 (40 days ago)
Terresa Christoffersen wrote
TEMPLATE IS SIZED FOR LANDSCAPE 8.5 x 14. Design fits that template. Saved to PDF and print command is for proper size, landscape, 100% and the entire template is shown but it prints off the page.
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Sep 16 (40 days ago)
Allan agent wrote
Hello Terresa,

Thank you for contacting us.

We are sorry for what happened. Please check you printer settings, and use actual size settings instead of fit to page. If you have done this and it still doing the same issue, might as well call your Printer's customer support service provider.

Hope this helps.

Thank you.


Best regards,
Allan Aquipel
Customer Service Representative
1-800-436-4919
support@theroyalstore.com
www.theroyalstore.com