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can't find anyway to edit wording on templates

Sep 25 (4 months ago)
Alice wrote
can't use templates with words because cannot find a way to edit the words
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Sep 28 (3 months ago)
Aida agent wrote
Hi Alice,

Thank you for your interest in our products.
Please let me know your item # or the name of your product and I will send you the appropriate template for it.

Thank you for purchasing our products.

Kind regards,
Aida Darie