Home > ICLICKNPRINT > Customer Feedback > I have had to lose everything and reload page every time I ask it to save and it "spins" for hours and freezes up.

I have had to lose everything and reload page every time I ask it to save and it "spins" for hours and freezes up.

Dec 19 (37 days ago)
Nancy W Vincent wrote
I spend an hour designing card with photos and text. I click "Save as" and it spins for hours. Can not get it to stop or save it. I have to reload page and lose it all. I tried a 2nd time and just clicked"save". Same thing, Really disappointed.
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Dec 21 (36 days ago)
Andreea agent wrote
Hello,

Please make sure you do not place text boxes one above the others.
This is the main reason, why the system gets blocked sometimes.
You can also send me your login, so I can access your project and see what is the issue.
In case you do not want to use IClicknPrint Design Center, you can use our word templates: https://www.geographics.com/templates/
If you need anything else, please contact us and we will gladly help you!

Thanks for contacting us.

Sincerely,
Andreea Ivescu
Customer Service Representative
Tel: 203-644-1270 | 1271
Toll Free: (800)-436-4919
iclicknprint@geographics.com
www.iclicknprint.net